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☀️ Online now — will reply soon, usually within 8 hours!
🌙 Offline right now — will be back in -- hours.
⏰ Note on response time:
Our team works on China time (GMT+8), which may differ from your local hours — so replies often reach you at night or the next morning.
Whichever channel you use, we'll see your message — no need to send it twice. We've got it and will reply in turn 💜