Shipping & Payment
1. Shipping Information
Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.
- The time frame of an order delivery is divided into two parts:
In stock items
- Processing time: 1-2 Working Days
- Shipping time: 3~7 Working Days
Customized items (big/small cap size needed, colored hair)
- Processing time: 2-5 Working Days
- Shipping time: 3~7 Working Days
Shipping methods:DHL/FEDEX/STANDARD SHIPPING
Shipping fee:SHOWED IN THE ORDER DETAILS
Lost or Stolen Parcels: Essential Steps If Shipment is Not Received
Ⅰ. Contact the Delivery Provider:
Immediately reach out to the local logistics company or courier service for detailed delivery information.
We provide the tracking number after shipping for you to monitor delivery status. Ensure to sign for the package upon arrival.
If the package is marked as delivered but not received, contact the courier for a lost package investigation code and inform us with the provided code.
Check with Neighbors or Building Reception:
Sometimes, packages may be delivered to neighbors or left at the front desk of your building.
Ⅱ. Verify the Delivery Address
Double-check that the provided address is correct and free of errors. We are not responsible for losses due to incorrect delivery information.
Ⅲ. Investigation Process
Our logistics team has initiated an in-depth investigation, which could take 1-2 weeks. We will obtain Proof of Delivery (POD) and Proof of Picture of Delivery (POP) for a comprehensive review.
We will also assist you in initiating a claim with the courier service for any lost packages.
2. About Tax
We don't collect any tax in most countries at present.
In certain countries, Customs offices may charge taxes on certain types of imported products at certain item quantities and values. Customs offices in other countries may not adopt this practice. You are responsible for finding out the specific arrangements in your own country
3. Payment
Pay With Paypal
You will be redirected to a secure PayPal payment page, where you can confirm and complete your payment by logging in with your PayPal username and password.
You may also choose to “Pay with Debit or Credit Card” without using a PayPal account. Kindly enter your information and click “Pay Now” to complete your payment safely via PayPal.
Pay With PayPal Pay Later
You can choose PayPal Pay Later when you are redirected to the secure PayPal payment page.
Pay With Credit/Debit Card
Credit cards available for payment are listed above. Please note that WOWANGEL does not collect your credit/debit card number or personal information when you make a payment. For questions regarding your transactions on our site, please contact your card-issuing bank for information.
Pay With Klarna
Split your purchase into 4 equal payments so you can spread the cost of your purchase over time. No interest or added fees when you pay on time!
Pay With Afterpay
Get it now and pay for it later.
There's zero interest, zero fees if you pay on time, and you can enjoy your purchase now!